Lightspeed365: Distinctively ahead in the digital workplace

Lightspeed365 sets a new standard in user experience, offering an intuitive and engaging interface that significantly enhances employee interaction within the digital workspace.

The recently published ClearBox Intranet and Employee Experience Report 2024 shines a spotlight on Lightspeed365, revealing its standing as a leader in the digital workplace domain.

According to the report, Lightspeed365 sets itself apart in the digital workplace sector with its unique features. The platform’s user interface is lauded for its ease of use and intuitive design, fostering a positive user experience.

Its integration capabilities are a standout, allowing seamless interconnectivity with a wide range of external tools. Furthermore, Lightspeed365 excels in supporting robust internal communication and collaboration, key factors in enhancing employee engagement and productivity.

These distinct qualities underscore Lightspeed365’s leading position in the market, making it an ideal choice for modern organisations.

What is Lightspeed365 and what value can it deliver?

Content Formula continues to deliver a range of different services in the intranet, SharePoint, Microsoft 365 and digital workplace space. We deliver consulting, discovery, implementation, development, change management, training and more. But we also manage two highly versatile products; Xoralia is our dedicated policy management solution based on SharePoint, while Lightspeed365 is our package of features that extends the power of SharePoint Online to deliver a world-class intranet, but at less than the price of a leading in-a-box product. We’re excited to announce we now have a new dedicated website for Lightspeed365.

In this post we’re going to explore what Lightspeed365 and Lightspeed365 features are. We cover the value it delivers, what some of the specific capabilities are, and how much it costs. IF you want to explore Lightspeed365 in more depth, you can look at the new website, get in touch for a chat or arrange a demo.

What is Lightpeed365?

Lightspeed365 is both a product and service that helps organisations to quickly implement a world-class SharePoint intranet with additional features and functionality.

The Lightspeed365 features product is a bundle of additional features that adds important functionality and flexibility to native SharePoint features.

The additional Lightspeed365 intranet service is a build and implementation package where we will help you to create, deliver and launch your SharePoint and Lightspeed365 features intranet. It comes in three tiers depending on the complexity of your needs:

  • Intranet starter: an entry-level point where we help start you off
  • Advanced intranet package: covers a broad range of features
  • Enterprise intranet package: our gold service which is more bespoke and consultative for your needs.

What is Lightspeed365 features?

SharePoint Online has a number of “web parts” or components that can be used to build sites and pages for your intranet. These are a little like “Lego” bricks; for example, there are dedicated web parts to display news, documents, list of contacts, a feed from Viva Engage and so on. However, the web parts that come out of the box with SharePoint Online rarely meet all the needs that intranet teams and internal communicators want to deliver in attractive, on-brand and intuitive intranet that improved productivity. There are gaps in functionality and limits to the ability to customise SharePoint to reflect your brand.

This is where Lightspeed365 Features comes in. It provides organisations with a package of additional web parts that fill the major gaps in SharePoint so you have all the major features you need to deliver an excellent intranet, without having to resort to either customisation or buying a more comprehensive (and expensive) in-a-box intranet product. It also extends the design options in SharePoint that many teams find limiting, allowing your intranet to better reflect your brand and improve your user experience. Lightspeed365 features also comes in different packages to suit different needs and budgets.

What value does Lightspeed365 features deliver?

Lightspeed365 features delivers real value across a number of different fronts.

Reduced costs

Lightspeed365fFeatures provides a way to deliver a fully featured SharePoint intranet with a wide range of capabilities, in a significantly cheaper way than having to buy a full in-a-box product or resorting to creating custom web parts. When you use Lightspeed365 features you’re not paying for the same functionality twice, which can be the case with in-a-box products.

Speed-to-market

We called our product Lightspeed365 for a reason – it significantly reduces the time taken to build and launch your intranet as everything you need is already included and super easy to deploy, again with no need for any customisation.

A better user experience

Lightspeed365 reatures contribute to an improved user experience with enhanced personalisation, for example in how essential knowledge-related content is presented to users.

Plugs the gaps in SharePoint

Lightspeed365 Features delivers some essential functionality that is missing from SharePoint Online, such as personalised App Launcher web part that allows users to configure their own links to key tools and apps. We’ve designed Lightspeed365 with close attention to the SharePoint roadmap so there is no duplication of functionality.

Extends design options

Lighstpeed365 Features extend the branding and design options within SharePoint, including the ability to add a custom font, for example.

Seamless integration

Lightspeed365 features integrate seamlessly with your SharePoint intranet and all data is kept within your Microsoft 365 tenant, making it a popular option with IT teams.

Loved by internal comms

SharePoint Online alone doesn’t always tick all the boxes for internal communicators, but Lightspeed365 adds specific features, for example to support better display of news.

Continuous improvement

Content Formula continues to invest in Lightspeed365 features, introducing new web parts and improving existing ones; we also listen to customers who heavily influence our roadmap.

Builds on SharePoint rather than replacing it

Some SharePoint in-a-box intranet products have a different design and UI which means you can’t actually deploy SharePoint and their web parts on the same page: Lightspeed365 just adds to the range of web parts available, meaning you can use the existing SharePoint web parts and Lightspeed365 web parts together for the best possible combination.

Minimises disruption

Lightspeed365 web parts are ready-to-go and easy to implement, minimising disruption for users, but also for content contributors who just add Lightspeed365 web parts to their pages using the same existing SharePoint editing interface, so there is little to no additional training required.

lightspeed modules
Read more about Lightspeed365 Features

What are some of the key Features included?

Lightspeed365 Features includes over twenty additional web parts that extend the power of SharePoint. Some of the most popular include:

  • The Feedback web part allows teams to collect and manage page-level feedback received about the intranet.
  • The Accordion web part facilitates the presentation of large amounts of data such as FAQs in convenient collapsable and expandable sections.
  • The News feed web part presents news in an attractive homepage layout.
  • The People directory web part delivers an eye-catching and convenient people search box that can be embedded within any page, and returns Microsoft 365 profiles without a user having to leave a page.
  • The Page tour web part allows teams to create in-page walk-throughs of different parts of the intranet, great for driving adoption and launching new intranet areas
  • The Branding customiser web part allows teams to change SharePoint themes, from adding new custom fonts to defining how icons look.
  • The Handbook web part provides a great way to present group of pages together in a user-friendly index, and is excellent for presenting employee handbooks or collections of instructional content.
  • The External social feeds web part allows teams to integrate different external social media feeds and display them on the intranet homepage.
  • The Noticeboard web part allows employees to post and search classified adverts which is always a popular feature on the intranet and good for supporting adoption.
  • The App launcher web part allows employees to personalise links to everyday apps and tools that are represented by attractive icons, while intranet teams can target default links to different groups. This is singularly one of the most popular features on any intranet.
  • The Site provisioning feature provides a structured approval workflow and automatic provisioning for employees to request team sites, Viva Engage groups or a Microsoft Team, enforcing governance and limiting site sprawl.
  • The Subscriptions web part allows employees to subscribe to different news topics that then appear on the intranet homepage.
  • And more!

How much does Lightspeed365 features cost?

Lightspeed365 features is available either alongside a three-tier installation package (mentioned above or as a separate features pack. The features pack comes in two versions – Core or Premium – with the latter including a bespoke number of Premium add-on features depending on your needs. Pricing is also determined by the number of users, and payment can be made annually or as a one-off payment for a perpetual license. For transparency and convenience, you can see the actual costs on our  pricing page.

Find out more information

We’re proud of our Lightspeed365 features offering. If you want more information you can view the new website, get in touch to arrange a chat, or even organise a free demo.

10 SharePoint Intranet Site Examples for 2024 

Intranets are highly flexible, scalable and valuable. They support a wide variety of use cases and processes and have multiple areas of value, including supporting communications, productivity, task completion, engagement and knowledge sharing. Inevitably different organisations will have different needs and priorities and the role of the intranet and its homepage often reflects this; an intranet for a global tax consultancy might look quite different to a small media company, for example. One size does not fit all.

The good news is that SharePoint intranets (and their homepages) are extremely flexible so organisations can invariably build an intranet that reflects their particular needs. One of the reasons for this is the sheer number of web parts that are available within SharePoint Online, straight out of the box.

Web parts are essentially building blocks with different functionality and features that can be combined together into multiple ways to build an intranet homepage. However, SharePoint does not have enough web parts to meet all modern intranet needs, which is why we built Lightspeed365, a set of additional web parts and features that enable you to build an even richer experience and wider variety of different homepages. You can achieve the intranet that your organisation needs, and that your users want.

We’re often asked about the kind of SharePoint intranet homepage experiences that be built using both SharePoint Online web parts and Lightspeed365. With so many different possibilities, there are a very wide variety of intranets to suit every need. In this post we’re going to show you ten real world examples of very different SharePoint homepages that we have built and have a particular function or focus. You can use this post to help you get thinking about what your perfect homepage might look like.

Here’s ten SharePoint intranet homepages that use both web parts and Lightspeed365 features.

1. The all-rounder intranet homepage

Intranets perform a variety of different functions and support multiple processes. An all-rounder intranet homepage provides a balance between multiple activities with a variety of different web parts and features – supporting internal communications, improving productivity, driving collaboration and helping employees complete tasks. Large, global and complex businesses tend to adopt an all-rounder homepage, supporting a highly diverse workforce.

In this example: 

  • The news is displayed prominently to support internal communications, with an alert at the top for immediate operational or urgent messages. 
  • The My Apps area provides a personalised launch pad to key apps and tools, to help employees complete their day-to-day work. 
  • Personalised tasks are highlighted in the dashboard section to help employees get things done. 
  • A middle panel presents key performance data to employees relating to company values, while also encouraging feedback. 
  • A “My news” area presents personalised news relevant to the individual, which is important for intranet adoption and value in highly diverse workforces. 
  • Collaboration, discussion and dialogue is supported by the “Engage” panel which highlights activity within Viva Engage groups. 
  • Other information such as the latest share price is also presented. 

Lightspeed365 Features in this example include: Alerts, Welcome bar, App launcher, Newsfeed, People search, Share price, Branding customiser.

2. The knowledge base intranet homepage

Intranets are often a key channel in supporting knowledge management and can act as an effective knowledge base for corporate or organisational knowledge, as well as encouraging knowledge sharing. Typically, this kind of approach might be adopted by a professional services, consulting or engineering firm.  A knowledge base intranet homepage encourages findability through search and also uses personalisation to drive a valuable and relevant experience for users.    

In this example: 

  • A prominent search box allows and encourages users to search for documents and through knowledge collections, with the ability to filter items on areas such as project type and country, using metadata based on the company’s taxonomy. 
  • A significant proportion of the homepage is dedicated to personalised access to knowledge, including favourite documents, documents owned by the user and also bookmarked collections of resources. 
  • News is still part of the intranet but this is pared down with no imagery so it is less significant.  

Lightspeed365 webparts in this example include: Newsfeed, Policy management, Card links, Branding customiser.

3. The dashboard intranet homepage

Intranets can act as a central point for employees to keep on top of all the things they need to know and do. A dashboard intranet can act as an excellent hub for real-time information and source of what employees need to do as a priority, with information even coming from multiple sources. A dashboard intranet is a dynamic channel that supports productivity and helps employees keep on top of their work.  

In this example: 

  • The homepage features high levels of personalisation, including a welcome bar that names the user so the experience feels more tailored to the individual. 
  • Search is a strong component helping people find what they need, with searches for people and “How Do I” guidance. 
  • There is also the ability to search for factory parts, a specific function of this organisation.  
  • A milestones dashboard indicates the status of different organisational priorities.  
  • A personalised task list also provides a highly convenient mini “to do” list for each individual employee, also presented with other relevant information.  
  • However, more traditional features such as news and quick links are still included.  

Lightspeed365 Features in this example include: Newsfeed, App launcher, People search, Card links, Welcome bar, Branding customiser.

4. The community hub intranet homepage

Some intranets are highly focused on supporting community and connection, helping employees to have conversations and to work out loud, and driving engagement and encouraging collaboration. A community hub homepage brings both internal and external conversations to the fore highlighting updates, discussions and events. Typically, this approach is used in businesses such as media and marketing companies, or where employee engagement is very high up the agenda.  

In this example: 

  • News is presented in an eye-catching and attractive way, allowing for the use of imagery to showcase the company’s brand and products, as well as key initiatives. 
  • Internal conversations from Viva Engage, the company’s social collaboration platform of choice, are highlighted within the “Conversations” section. 
  • Updates from the company’s external social channels are also relayed, providing information on how the organisation goes to market and interacts with customers. 
  • Note that a share price widget is integrated into the news section so as not to constrain the overall look and feel. 
  • Events are also prominently displayed, in this case using the standard SharePoint events feed feature, but using playful iconography and bright colour to draw attention. 

Lightspeed365 Features in this example include: Section+, Newsfeed, Branding customiser, Social feeds.

5. The media hub intranet homepage

Intranets are not just about text-based content, but also house videos, podcasts and more. The media hub intranet tries to evoke a modern media experience more akin to a streaming platform like Netflix rather than what is usually associated with a more traditional intranet. It intelligently presents content that it thinks will be of interest based on your profile, role and preferences.  

In this example: 

  • Multimedia content is presented in attractive carousel area, with major items curated by the communications team, and linking through to text but also embedded video and audio.  
  • Different content is then presented in tiles that is based on preferences, covering a range of different content formats and types. 
  • A noticeboard feature aggregates updates rolling in from across the organisation. 
  • “See more” buttons allow the user to view more content, ensuring the initial homepage experience remains focused and uncluttered. 

Lightspeed365 Features in this example include: App launcher, Branding customiser, Subscriptions, Newsfeed.

6. The taskmaster intranet homepage

A key function of a good intranet is to help employees get things done efficiently and in the right way, supporting productivity and saving time. The taskmaster intranet homepage focuses on task completion, making the intranet the go-to place for getting things done.  

In this example: 

  • A welcome bar at the top includes a link to an intranet tour which automatically loads when an employee first visits the intranet, and walks users through the main intranet features and the information that can be found. 
  • The homepage leverages the Viva Connections dashboard to deliver a common tasks panel to highlight common tasks such as logging an IT ticket, and to highlight key activity; integrations with common enterprise systems often means that employees don’t actually need to visit these applications if just needed to view data or perform simple transactions.  
  • A searchable database of “How Do I” information provides succinct information on how to get things done across a wide variety of topics, helping to streamline and standardise processes and supporting productivity.  
  • “How Do I” information is also targeted based on an employee’s profile, so for example a person sees the right process information based on their location.  

Lightspeed365 Features in this example include: Welcome bar, Handbook, Viva integrations, People search, Share price, App launcher, Branding customiser.

7. The field worker intranet homepage

Some organisations have many frontline employees who are working out in the field. Retail, manufacturing, healthcare, logistics, engineering, hospitality & leisure, construction and transport are all examples of industries with a high proportion of field workers. In companies within these sectors, employees are often accessing the intranet on a tablet or smartphone. A “field worker” intranet makes it easier for employees to access all the content they need from any location, particularly when they do not have access to a desk during the working day.  

In this example: 

  • An icon-based app launcher dominates the homepage, making it easier for employees to reach all the apps they need; a search feature also means they can find the right tool or site quickly.  
  • Apps represented by icons are targeted to employees by their role, helping drive value and relevance.  
  • Employees are able to customise their experience and add their own personal links to the most commonly used apps, just as they are able to configure the screen of their mobile device. 

Lightspeed365 Features in this example include: Navigation, App launcher, Branding customiser, Newsfeed, People search.

8. The newsroom intranet homepage

Supporting internal communications is a key function of most intranets. The newsroom intranet homepage keeps employees informed by providing news updates from right across the organisation. It’s often most relevant to large global businesses with multiple locations and diverse workforces. 

In this example: 

  • The header shows a weather and local time across all the key locations – the local time is particularly useful for anyone contacting colleagues across timezones. 
  • The major news feed includes all news and events, avoiding key items being lost in a news carousel. Engagement data such as views, comments and reactions indicates the most popular items. 
  • All content is tagged with the appropriate channel such as “People” or “Science & Innovation”, allowing users to click through to see more updates from that channel. 
  • Quick operational announcements are also showed under the news. 
  • More task-related content such as “How Do I” information is surfaced in the lower half of the page.   

Lightspeed365 Features in this example include: Share price, Branding customiser.

9. The hyper-focused intranet 

Sometimes an intranet is dedicated to a particular area of operations or activity. We’ve called this a “hyper-focused” intranet as it specifically focuses on a particular operational aspect. Sometimes it may actually be part of a wider intranet.  In the example below, the intranet is focused on the theme of project delivery, but it could be another area of operations.  

In this example: 

  • A personalised notification feed delivers any outstanding tasks, key reminders and required actions, such as approving requests. 
  • A minimalist “status dashboard” provides a good overview of the level of overall project activity which can be quickly digested. 
  • Displaying recent project documents provides a convenient access point for employees to carry on working with key files relating to active projects.  
  • News, policies and guidance can also be accessed, but only via the navigation, ensuring the page remains clear and focused on its purpose – avoiding clutter and reducing the risk of overwhelming the user. 

Lightspeed365 Features in this example include: Branding customiser.

10. The noticeboard intranet homepage

The “noticeboard” intranet homepage also focuses on a particular facet of organisational life, this time acting as an aggregated place for multiple updates across different business functions, support functions, groups and work initiatives. Here the publishing model tends to be more decentralised, supporting peer-to-peer communication, and even the ability for any employee to be a publisher. However, it also ensures central communications are supported too.  

In this example: 

  • Updates from the central communications team are displayed in the carousel. 
  • The rest of the homepage is dedicated to updates from multiple different groups and departments, with content presented via attractive cards in a social media style; items are given parity in how they are presented, however those with a higher engagement score are displayed higher in the page.  
  • Other areas of content are reachable via the navigation, ensuring that the homepage does not get too cluttered.  

Lightspeed365 Features in this example include: Floating search, Newsfeed, Branding customiser.

Building the right intranet homepage for you  

We hope these examples have given you a bit of inspiration! The combination of SharePoint web parts available out of the box and additional Lightspeed365 web parts means that you can build the right homepage that meets your organisational needs and culture, and highlights the main functions of your intranet.  

If you’d like to discuss your intranet project or how Lightspeed365 intranet could add value to your intranet, then get in touch! 

K.Hovnanian® Homes

K.Hovnanian® Homes

Streamlining communication and knowledge-sharing by extending the power of SharePoint with additional Lightspeed365 web parts

K. Hovnanian Homes is a US-based construction company that builds high quality, beautiful new homes. It employs 2,500 employees across the US, spread across a number of different locations.

The company was seeking to streamline and standardise its communication and design approach in order to improve operations and ensure it continues to provide the very highest standards to new home owners right across the US.


Building a new intranet

An intranet was considered an important way to share knowledge and communications, but the current SharePoint intranet was no longer fit for purpose. It also had an outdated look and feel and was out of step with the company’s branding.

K. Hovnanian Homes contacted Content Formula and the Lightspeed team with a view to creating a brand-new iteration of HovShare, their SharePoint intranet.


Using Lightspeed365 features to extend the power of SharePoint

To get a thorough understanding of user needs to define the intranet requirements, we conducted a series of remote employee and business stakeholder interviews, as well as a number of user workshops. We even interviewed the company CEO!

Following this through discovery phase, we recommended building an intranet that leveraged LightSpeed365 Features to extend the power of SharePoint Online though a range of additional web parts.

Working in close partnership with the team, we proceeded to implement a new Lightspeed365 intranet.

Improving communications across the whole company

Today the new HovShare intranet is helping to streamline communications and break down siloes across the company, from the East coast to the West Coast.

A mixture of companywide and regional news items targeted for relevancy are displayed on the intranet homepage using the Lightspeed365 News feed module, providing a more attractive interface than out-of-the-box SharePoint.

Different business teams also have their own local sites with news, useful documents and more, to help facilitate an improved flow of communication.


One source of truth for organisational knowledge

A key objective for the intranet was to be the “one source of truth” for key organisational knowledge, including providing access to a new set of standardised home designs and floor plans that improve on K. Hovanian’s already high-quality designs.

We deployed a combination of the Lightspeed365 Handbook web part and Card link web part to provide a focused hub for employees to link to key resources as well as a scoped search across these knowledge assets. Now employees can easily everything they need regarding the design collection and related floor plans.

Additionally, the Lightspeed365 Handbook web part has also been applied so employees have one source of truth for corporate policies and “How do I” procedural information.


Supporting collaboration and ideation

The company was also eager to encourage bottom-up feedback and knowledge-sharing between employees, not only to nurture a sense of community and connection, but also a place to ask questions, swap tips and share learnings.

We recommended using Viva Engage communities. These are integrated with HovShare and employees can browse to find both regional and national communities to join for a range of useful forums and discussions.

A front door to the wider digital workplace with Lightspeed365’s app launcher

There was also a strong desire to use the new intranet homepage as a wider window to the digital workplace. Following specific requirements from the client, we extended the power of our Lightspeed365 app launcher web part, so links to key apps can be displayed as attractive, large tiles.

We also added a search facility so employees can find the tool they need more quickly, adding to existing capabilities such as the ability for employees to add their own individual links to the app launcher. The client valued this opportunity to influence the Lightspeed365 roadmap to enhance and improve their intranet.


A successful launch

A successful launch of the new intranet was important to spread the world and support strong adoption from the get-go.

To help guide employees through the extensive new features compared to the previous iteration, we deployed the Lightspeed365 Page tour web part that provides a custom walk-through of the main new features.

We also worked with the client to design an eye-catching three-part email teaser campaign based on a “building a new house” concept.


Supporting adoption and change management

To support ongoing adoption, we also created an intranet resource hub using the Lightspeed365 Cards links web part. This provides a user-friendly and appealing interface to self-serve resources that guide employees and content owners on how to use the new intranet and contribute content.

With an emphasis on supporting content owners across the US, we also created an additional “Look Book” that details a series of suggested page layouts and constituent web parts, helping provide both inspiration and best practice guidance for local site owners.

Building productivity and engagement while knocking down siloes

Although it’s still early days for the new HovShare it’s already supporting productivity and efficiency, providing one source of truth for employees to find corporate knowledge and quickly reach the apps and tools they use every day.

It’s also streamlined communication with employees from across the US, helping them to stay informed, while also providing the ability to share insights with colleagues via communities. Ultimately the new intranet is helping to knock down siloes, while helping K. Hovnanian Homes to continue to build beautiful homes.

Baringa

Baringa

Transforming employee experience with a global intranet solution

We are proud to detail our work with Baringa, a global consulting firm, to develop their new global intranet, Light House. Recognising our expertise in SharePoint and intranets, Baringa’s IT team tasked us with creating an intranet to enhance employee engagement and support client project delivery across Europe, North America, and Asia Pacific. Our initial step involved an extensive discovery exercise, including user and stakeholder interviews and workshops across all regions. Based on this, we recommended a SharePoint-based global intranet, integrating Lightspeed365 Features for added functionality and custom work to meet Baringa’s specific search needs.

The Light House intranet includes several Lightspeed365 features, such as a welcoming homepage with personalised greetings and local weather updates, and a news feed mixing global and regional updates. Key functionalities like the app launcher, people search, and “How Do I” pages drive efficiency and task completion. We integrated Condeco for desk booking directly from the homepage, using the Lightspeed Viva Connections connector. A customised search experience with persistent filters unique to Baringa enhances findability of resources and experts. Additionally, we modified the Lightspeed365 People directory to access consultant CVs through the employee directory and embedded search box. To help employees adapt to the new intranet, we used the Lightspeed365 Page tour feature for walkthroughs and created a comprehensive help centre. For content owners across Baringa, we provided resources and guides to create engaging content. The launch of Light House marks a significant step in bringing Baringa’s regions together and supporting employees in their daily tasks.

L.E.K. Consulting

Global consulting company

Keeping employees informed and engaged across all three regions with a world-class personalised user experience

Our client is a leading global strategy consulting firm that provides a range of expert advice to organisations and institutions around the world. It employs around 2,500 staff across three global regions – Americas, Asia Pacific and Europe.

Previously this company had three different intranets – one for each region – each on-premises and based on older versions of SharePoint.

Our client wanted to create one new global intranet that improved communication across the regions, supported busy consultants in delivering the very best advice to clients, and leveraged all the advanced features of SharePoint Online.


An extensive discovery exercise involving all regions

The consulting company's team engaged Content Formula and the Lightspeed team with a brief to design and develop a brand new, single cloud-based intranet that covered all of regions.

We undertook an extensive discovery exercise, interviewing users and carrying out workshops across each of the regions. We also spoke to key business stakeholders, including CEO and the leader of each region.

Leveraging Lightspeed365 features to meet requirements

Our research discovery revealed the different information and communication across the whole organisation, including the specific needs of each region, showing that a “one size fits all” approach would not work on the new intranet.

Armed with this information and following discussion with the project team, we proceeded to design and build and a new intranet based on SharePoint Online that also incorporates Lightspeed365 features, significantly extending the capabilities and flexibility of SharePoint in order to meet all of client's requirements.

A personalised intranet with a consistent user experience

The new intranet creates an attractive, professional and consistent global experience for the whole company that also meets cleint’s brand requirements.

Personalisation and content targeting is used so that employees see a blend of global and regional content that is relevant to each individual. The navigation is also audience-targeted to support strong findability.


An attractive, engaging and useful homepage with several Lightspeed365 features

The new homepage is a critical entry point into the intranet. Lightspeed365’s News feed feature provides more options than SharePoint alone, presenting news in a more attractive and engaging way. Employees view global news items in an eye-catching hero area with an extensive use of images, with a feed of targeted news below it.

Lightspeed365’s App launcher feature presents a list of targeted links to everyday enterprise apps and tools right on the homepage, ensuring the intranet is a convenient entry point into the wider digital workplace.

The Lightspeed365 External social feeds web part is also used to embed client’s external Instagram feed on the homepage, providing useful information to consultants how the company is going to market.

A new, custom platform for sharing knowledge

The new intranet is also the place to access a new customised “Solution Center” that houses all of internal knowledge, research and case files, supporting the delivery of world-class advice to clients across multiple projects.

Content Formula was engaged to create the Solution Center from the ground up, providing an effective knowledge-sharing platform with greatly improved findability.

A powerful people search to find colleagues and locate experts

A key requirement for the consulting compnay was an advanced and highly flexible people search that allowed employees to locate experts and also support team selection, for example for new client tenders.

We took client’s requirements as an opportunity to extend the flexibility and power of Lightspeed365’s People directory module, reflecting our commitment to continually invest and improve Lightspeed365 modules based on client input and feedback.

As a result, all employees can search across all people directory attributes via an intelligent search box that also incorporates type-ahead to suggest tags based on the profile attribute that employees want to filter on, such as location, job title and area of expertise.

One source of truth to access global and regional policies

We used Lightspeed365’s Handbook feature to deliver a convenient policy and procedure library providing one source of truth for global and regional-level policies.

Personalisation and targeting means that employees see only the policies that are relevant to them; these can be accessed either through an intuitive central policy library with browse and search options, or through the relevant regional and service-level page.

Policy owners are also provided with links to the policies they own, to encourage these to be kept up to date.


Accessing information from support functions to get things done

The Lightspeed365 Handbook web part is also used to deliver a similar approach to a wide range of global and regional “How Do I” pages which provide an essential reference guide to completing everyday tasks and getting things done. These can be accessed via a central library.

Each business function also has its own landing page which houses critical support information, where relevant policy and How Do I pages and documents can be found.

Supporting users across the digital workplace

The client also wanted the intranet to be a place that can support users in improving communication and collaboration throughout the company and increase adoption of Microsoft 365 tools.

We used Lightspeed365’s highly flexible Card links web part to build the Hub Resource Center, an easy-to-use and welcoming collection of self-serve resources that guide users on key topics such publishing news and sharing documents. Each topic is presented as a card with links to the relevant resources.

The new intranet is already having a positive impact

So far the intranet is proving popular with the Consulting company’s busy global workforce who are now able to access both global and regional communications and resources, supporting them in their daily work, while also keeping them informed and engaged.

Improvements are on the roadmap and we look forward to working with the Consulting company team to making the intranet even better.

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